Order Status

Track Your Order

Enter your order number and the email used at checkout to see the latest status, tracking number, and estimated delivery for your gaskets or strip curtains.

Look up your order

Your order number is in your confirmation email (e.g. #12345). Use the billing email you checked out with.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

What happens next

From order to dock

Processing

We confirm specs and pull stock. Custom-cut gaskets and made-to-size curtains enter fabrication at this stage.

Shipped

Your tracking number is emailed automatically and appears here the moment the carrier scans the package.

Delivered

Inspect on arrival. Anything not right? Our team sorts replacements fast — see returns & warranty.

Need a hand?

Can't find your order, or lost the email?

No problem. Our US-based team can pull up any order by phone or email and resend confirmations, tracking, and invoices in minutes.

(877)-434-1985 Contact Support

Order help, fast

  • Resend tracking & invoices
  • Change a shipping address pre-dispatch
  • Confirm fabrication lead times
  • Open a warranty or return claim